Employer with 100+ employees:

This service provides fast, reliable technical assistance directly to your employees. Whether the issue is a PC hardware malfunction, a network connectivity problem, or support needed for key software like Microsoft Office 365, we handle it. We manage user profiles, permissions, and resolve help desk calls quickly, minimizing downtime and maximizing the return on your employee investment.

This comprehensive service is designed to keep your endpoints (PCs and laptops) compliant, efficient, and resilient against modern threats. We handle all critical maintenance: initial provisioning, secure image deployment, seamless operating system and hardware upgrades, and continuous patching. Most importantly, we deploy and manage robust security tools on every device to guarantee your workstations are defended against emerging cyber threats.

We simplify and centralize your business communication. Our service covers the entire VOIP solution, including system configuration, feature management (e.g., conferencing, call queues), and fast technical support for all endpoints (desk phones and softphones). We optimize the quality of service (QoS) across your network and proactively manage your system to deliver consistent, professional voice communication.

Printers don't have to be a source of frustration. Our service provides comprehensive support for all your printing devices, scanners, and multi-function peripherals (MFPs). We handle network setup, driver installation, configuration, and troubleshooting for connectivity issues. We work to maximize uptime and minimize user frustration, ensuring your critical printing capabilities are reliable when you need them most.

Get the enterprise-grade wireless network your business deserves. We handle the entire process, from initial configuration and security setup to ongoing monitoring. Our service includes cost-effective hardware selection paired with strategic placement to maximize signal strength and deliver superior value. We utilize advanced technologies to enable smooth roaming across multiple access points and build robust systems that support high user density and future demands like Wi-Fi 7.

Our core managed service is built on continuous vigilance to prevent issues and maintain maximum uptime across your entire technology stack. We perform comprehensive, 24/7 monitoring of all infrastructure components, including network devices (switches, routers, firewalls), servers, and critical applications.

We actively monitor for performance degradation, hardware failure, and constantly watch for cybersecurity threats and anomalies. Our approach is strictly proactive: we implement necessary patches immediately and address potential issues often before they impact your users.

Maintaining transparency is key. We ensure up-to-date communication with our customers, providing regular health reports and immediate notification of any critical alerts or necessary preventative actions, so you always know the status of your environment.

We establish the reliable, high-speed foundation your business requires, focusing on the critical layers that protect your data and govern traffic flow. Our service includes the professional deployment and configuration of complex network components, including advanced firewalls, routers, and switches.

We specialize in setting up sophisticated security policies, network segmentation, and routing protocols to ensure optimal performance, stability, and maximum security for your business data. We also manage the physical layer through quality structured cabling installation.

Finally, we act as your technical liaison, working directly with your Internet Service Provider (ISP) for initial setup, circuit validation, and managing any technical issues, ensuring fast, seamless connectivity.

We provide a comprehensive cybersecurity program designed to protect your business at every level, from the network edge to the end-user device. Our multi-faceted service includes:

• Advanced Deployment: We expertly deploy and configure high-grade Firewalls, Intrusion Detection Systems (IDS), and specialized Endpoint Security software across all your devices for superior protection against viruses, malware, and ransomware.

• Continuous Monitoring: Our systems perform 24/7 threat monitoring to actively detect and neutralize threats before they can cause harm, ensuring continuous data integrity.

• User Education: We empower your greatest asset—your employees—through essential security education and training, reducing the risk of human error and transforming your staff into a strong line of defense.

We build, maintain, and manage your entire security posture, giving you confidence and compliance in today's threat landscape.

Your servers are the foundation of your business operations. Our service ensures they remain robust, secure, and high-performing through every stage of their lifecycle.

• Expert Setup & Deployment: We handle full server provisioning, including Active Directory (AD) installation and configuration to provide centralized user management, group policies, and enhanced network security.

• Maintenance & Optimization: Our team manages critical OS patching, resource monitoring, and storage management to prevent downtime and ensure peak performance.

• Access Control: We manage file permissions and user roles within your server environment, ensuring your sensitive business data is organized and accessible only to authorized personnel.

We provide the back-end stability and centralized control necessary to keep your business applications and data available and secure.

Eliminate the risks of remote work while empowering your team with the flexibility they need to succeed. Our managed VPN services bridge the gap between high-level security and user convenience, allowing your employees to securely access critical files and applications from any location. By providing "anytime, anywhere" access, we help your business get more done by minimizing downtime and ensuring that being away from the office never means being away from the work that matters.

• Centralized User VPN: We manage user permissions and encrypted tunnels to give your staff a seamless, "in-office" experience from home or on the road.

• Segmented Guest VPN: We provide a controlled, isolated environment for visitors, ensuring they stay connected without ever compromising your internal network.

As your business grows, your network should grow with it. We provide robust Site-to-Site and Site-to-Multi-Site VPN solutions that create a permanent, encrypted bridge between your headquarters and branch offices. This allows for seamless data sharing and resource access across all locations, ensuring your entire organization operates on a single, unified network. Whether you are connecting two offices or a dozen, we ensure the connection is stable, high-speed, and fully encrypted to protect your inter-office traffic.

Key Benefits:

• Unified Resource Access: Employees at branch offices can access central file servers, printers, and internal applications just as easily as those at the main headquarters.

• Always-On Connectivity: Unlike a standard user VPN, these connections are hardware-based and always active—no manual login is required for your staff to stay connected.

• Cost-Effective Scalability: Securely link new locations using standard internet connections, eliminating the need for expensive dedicated leased lines or MPLS circuits.

• Enhanced Security: All data traveling between your sites is wrapped in enterprise-grade encryption, protecting your sensitive business communications from outside interception

Technology should never exist for its own sake; it should exist to drive your business forward. Our Virtual CTO service acts as the vital link between your high-level business requirements and the technical solutions needed to achieve them. We listen to your goals—whether that’s increasing profitability, scaling operations, or improving the customer experience—and we architect the specific technology roadmap to make those goals a reality.

Key Strategic Benefits:

• Requirement Translation: We translate your business objectives into actionable technical specifications, ensuring your IT investments solve real-world problems.

• Technology Roadmap: We develop a multi-year strategy that evolves alongside your business ambitions.

• Budget Planning & ROI: We ensure that every dollar spent on technology is a strategic investment with a measurable return, not just a recurring expense.

• Vendor Advocacy: We manage technical relationships with vendors to ensure the tools you pay for actually deliver the results you were promised.

The Advanced+ Subscription includes up to 4 meetings per month, with a total time allocation of 8 hours (whichever limit is reached first)..